Data Protection Policy

wy2 Privacy Policy — How We Keep Your Data Safe

Your personal data matters to us at wy2. This page clearly explains what we collect, why we collect it, how we store it, and whether it is ever shared.

Updated: January 2026
Version 3.1
Language: English
Your Data Journey
Data collectionAt Registration & During Use
Encrypted
Secure StorageSSL + AES-256 Encryption
Secured
Purpose of UseService Improvement & KYC Verification
Limited
Third-Party SharingNot without legal obligation
Prohibited
Data DeletionWithin 30 days of request
Your Rights
Core Security Principles

How wy2 Protects Your Privacy

Every measure has been taken to keep your data protected to the highest standard

🔐
End-to-end encryption

Your data on wy2 is protected with AES-256 bit encryption — the same standard used by banks, making it virtually impossible for hackers to breach.

Bank-Grade
🚫
Sale of Data is Strictly Prohibited

Wy2 never sells your personal data to third parties. Your data is never shared with any marketing company.

Committed
👁️
Full Transparency

Everything we collect and why is clearly explained on this page. wy2 does not collect data in hidden or undisclosed ways.

Transparent Policy
🗑️
Right to Erasure

You can request deletion of your data at any time. wy2 will complete the process within 30 days.

In Your Control
🍪
Cookie Controls

Wy2 uses only essential cookies. The option to disable non-essential tracking cookies is available in Settings.

User preferences
🔑
Two-factor security

Enabling two-factor authentication (2FA) adds an extra layer of security to your account — even knowing your password won't be enough to get in.

2FA supported
Section 1

What data do we collect?

Wy2 only collects information that is necessary to operate our services. We never ask for data we don't need. Below is an overview of the three categories of data we collect.

1.1What you provide at registration

  • Full Name (as per National ID)
  • Mobile Number & Email Address
  • Date of Birth (for age verification)
  • Password (stored in hashed form — we cannot view it either)

1.2What you provide during KYC verification

  • Scan of National ID or Passport
  • Selfie or Live Photo
  • Proof of Address (if required)

1.3Automatically Collected Data

Certain information is logged automatically while you use the platform — this data is used to maintain site security and improve service quality:

  • IP address & device type
  • Browser information & operating system
  • Login & logout timestamps
  • Games played and time spent

Wy2 will never ask for your mobile banking PIN, OTP, or bank password. If anyone requests this information, it is a scam — report it to us immediately.

Section 2

Purpose of Data Collection

Wy2 uses your data only for specific, legitimate purposes. No data is used beyond its intended purpose.

Data TypePurpose of UseUse for Marketing
Name & IdentityKYC Verification & Account ManagementNo
Mobile NumberOTP, security messagesNo
EmailTransaction confirmation, supportWith consent
Gaming HistoryResponsible gaming monitoringNo
IP & device informationFraud PreventionNo
Payment InformationTransaction verification, AML complianceNo

Wy2 never sells your data to third parties — this isn't just a talking point, it's a core business principle.

Section 3

How your data is stored and kept secure

Wy2 follows international data protection standards. Your information is stored on servers under 24-hour security monitoring.

Data encryption
100%
Server Uptime
99.9%
Access Control
98%
Backup Frequency
Daily

Your password is stored in hashed form — no wy2 employee can view it. Transaction data is kept in a separate encrypted vault.

Section 4

Sharing Data with Third Parties

Wy2 does not generally share your information with any third party. In rare cases, we may be legally required to disclose certain data.

4.1When Data May Be Shared

  • Legal Order: In response to a valid order from a court or government authority
  • Fraud Investigations: When required for money laundering or fraud investigations
  • Payment Processing: Minimum data shared with the payment gateway to process transactions

4.2When data will not be shared

  • To advertising or marketing companies
  • To any other gaming platform
  • To data brokers or data companies
  • Wy2's affiliate partners (personal data)

You will be notified by email or in-app notification whenever your data is shared with a third party — unless we are legally required to keep it confidential.

Section 5

Cookies & Tracking Technologies

The wy2 website and app use cookies. Cookies are small files stored in your browser that help the site remember your preferences.

5.1Cookies we use

Cookie TypePurposeCan it be disabled?
Essential CookiesLogin Session & SecurityNo (required)
Preference CookiesRemembering language and theme preferencesYes
Analytics CookiesSite usage statisticsYes
Advertising cookiesPersonalized adsYes, off by default

You can update your cookie preferences at any time from the app's Settings menu.

Section 6

Your Data Rights

Wy2 believes your data belongs to you — not to us. That's why you have a number of important rights over your information.

📋
Right to Know

You can request to see what information we hold about you.

✏️
Right to Rectification

You can request corrections if any of your information is inaccurate.

🗑️
Right to Erasure

You may request deletion of your data after your account is closed.

📦
Data Portability

You can request a copy of your data in a machine-readable format.

Object to Processing

You may object to the use of your data for specific purposes.

🔔
Breach notification

You will be notified within 72 hours in the event of a data security breach.

To exercise any of your rights, email us at support@wy2.im or reach out via live chat. We typically respond within 7 business days.

Section 7

Child data protection

Wy2 does not collect data from or provide services to anyone under 18. If a minor creates an account by mistake and this comes to our attention, the account will be closed immediately and all associated data will be deleted.

If a parent discovers their child is using wy2, please contact support@wy2.im immediately. The account will be closed and all data deleted within 24 hours.

Section 8

Technical Security Measures

Wy2 uses multiple layers of technical security to protect your data — not just a password. Each layer provides its own independent protection.

  • TLS/SSL Encryption: All data between your browser and our servers is encrypted
  • AES-256 storage encryption: Data stored in the database is protected with high-grade encryption
  • Firewall & DDoS Protection: Active monitoring to prevent cyberattacks
  • Regular security audits: Regular penetration testing conducted by independent third-party experts
  • Staff Training: Regular data privacy training for all staff
Section 9

Data retention period

Wy2 does not retain your data longer than necessary. Below are the retention periods for each data category:

Data TypeRetention PeriodReason
Account informationWhile account is active + 5 yearsLegal Compliance
KYC documents5 YearsAML Policy
Transaction Records7 YearsFinancial Regulations
Log files90 daysSecurity Investigations
Chat History2 yearsQuality assurance
Cookie informationAt end of session or after 30 daysRemembering preferences
Section 10

Privacy Policy Updates

Wy2 reserves the right to update this Privacy Policy. For any significant changes, you will be notified at least 14 days in advance via email and in-app notification.

Continuing to use the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, you may submit a request to close your account.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. We keep a summary of every update.

Frequently Asked Questions

Account & Verification Enquiries

This one is a bit nuanced. wy2's policy is one account per person — no exceptions. That said, multiple adults living in the same household can each have their own account, as long as every account is registered under a different name, a different mobile number, and a different ID document. Multiple accounts accessed from the same device may be flagged by our automated system. If an account gets suspended in that situation, you can resolve it by contacting support and providing separate ID proof for each person. One thing is clear, though — a single person running two accounts is strictly prohibited.

The KYC process is actually pretty straightforward — most people finish in 5–10 minutes. Here's what you need: (1) clear photos of the front and back of your National ID (NID), or a photo of your passport's data page; (2) a selfie showing your face clearly. Just take the photos and upload them in the "Verification" section of the app. Approval usually comes within 2–3 hours, sometimes faster. If the photos are blurry or your ID is expired, you'll be asked to re-upload. Note that KYC is only required before your first withdrawal — you can play and deposit without completing it.
Get Started Safely

Your data is secure — play with peace of mind

You've read wy2's Privacy Policy — we're committed to earning and keeping your trust. Join us today.

SSL encrypted No Sale of Data Complete Privacy
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